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Recalls and TSBs

Technical Service Bulletins (TSB) & Safety Recalls


This is a discussion onTechnical Service Bulletins (TSB) & Safety Recalls within the Recalls and TSBs forums, part of the Chevy Cruze General Information category!
Below is an abbreviated listing of PI, Technical Service Bulletins (TSB) and Safety Recalls known for the Cruze. For more ...

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Old 07-21-2011, 11:07 PM   #1
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Default Technical Service Bulletins (TSB) & Safety Recalls

Below is an abbreviated listing of PI, Technical Service Bulletins (TSB) and Safety Recalls known for the Cruze.

For more detailed information, lookup the PI, Bulletin, TSB or Safety Recall at the GM TechLink and use their "search" function to obtain specific information and details.

Note: newest/revised entries colored yellow.


PI/TSB/#........CONDITION/CAUSE:
#10317..........MIL for Brake Actuator Sensor (BAS).
#10354..........Missing Tire Certification Labels.
#10376..........Water leak at right rear taillamp.
#10381..........Front Suspension Squeek/Noise when cold.
#10399A.........Thermostat Sticks Open.
#11008..........Manual Transmission Oil Overfilled from factory.
#11094..........SAFETY RECALL: Steering Column.
#11142..........SAFETY RECALL: Powertrain:Automatic Transmission:Gear Position Indicator(PRNDL).
#11149..........SAFETY RECALL: Steering:Gear Box:Shaft Sector.
#12081..........SAFETY RECALL: Oil Spills or Leaks onto Hot Surfaces.
#12133..........SAFETY RECALL: Potential Missing Welds in Rear Compartment.
#12213..........SAFETY RECALL: Possible Loss of Brake Assist; 2011-2012 LUJ-engine & 6T40 transmission (15Aug2013)
#12261..........SAFETY RECALL: Driver's Side Frontal Airbag (NHSTA 12V522000).
00-03-10-002F...Appearance of Chromed Aluminum Wheels.
00-03-10-006G...Tire Radial Force Variation (RFV), tire replacement.
00-03-10-007F...Tire Radial Force Variation (RFV), tire/wheel characteristics.
05-03-07-009....GM Standard Wheel Alignment specifications & procedures.
09-00-89-029G...Key cutting procedure for obtaining replacement key--Note: Information Update Only!
09-04-95-001D...Clicking noise, front or rear; add washers to front axle.
09-08-44-013C...Listing of Supported USB Devices. <--maybe obsolete!
10-06-04-016....Engine lack of power; Engine rattle noise; P-DTC's.
12-03-08-001....Clunk/thump noise from front suspension; replace leaking strut & secure jounce bumper to upper spring seat.
12-06-01-005....Inspect plastic components for over heat condition before transferring on a new service engine.
PI0031B.........MIL on, DTC P0341 or P0366 set after camshaft sensor replacement (incorrect sensor-to-reluctor ring air gap).
PI0055A.........iPod/Bluetooth/USB or UMS operation intermittant/inoperative.
PI0055B.........Radio Display Missing Data using USB.
PI0124B.........CD/DVD will not eject disc.
PI0195A.........Engine Exchange Program 1.4LT(LUJ) & 1.8L(LUW).
PI0233D.........Inaccurate Outside Air Temperature (OAT) display; share bulletin with customer.
PI0254..........License Plate not fitting at PDI.
PI0275B.........Engine Oil "dye" Appearance; maybe mistaken for contamination.
PI0276A.........Twisted ABS wires; ABS+DTC C0035 & C0040; speedometer jumps to 120 mph.
PI0285C.........Bluetooth/Audio/DVD/Navigation/Radio problems.
PI0313..........DIC Display (US vs. Canadian)
PI0321A.........Harsh Transmission Up/Dwn Shifts; TCM reflash (prior to VIN breakpoint B7137814) (#2575938).
PI0324B.........Engine Cranks but will not start (transmission vs. engine) diagnosis; inspect transmission pump.
PI0326..........CEL; no A/C; DIC; "A/C Off Due to High Engine Temp".
PI0336..........Rattle Noise Under Vechicle (tags).
PI0342..........MIL+DTC P013B.
PI0347A.........MIL+DTC P0690.
PI0358..........Rattle Noise from Vehicle Rear.
PI0359..........Engine Crank/No Start=fouled plugs; DTC's P0300-P0304.
PI0375..........CEL; DTC's set.
PI0376..........MIL+DTC P2714.
PI0400..........MIL+DTC P0101, P0172, P2270; Rattle Noise from blocked Air Cleaner Assembly.
PI0404..........MIL+DTC P2070; 1.8L engine Intake Manifold Tuning Control Valve Stuck Open.
PI0433..........Inaccurate Control of HVAC Temp; DTC B0233 & B0408.
PI0461B.........Supplemental Repair Req'd for HVAC Condenser Inop/Repl due to Foreign Material Impact (front bumper lower facia center grill); install condenser screen.
PI0462A.........Steering Wheel Tilt/Telescope Adjust Lever Sticks; install thrust washer.
PI0467..........MIL+DTC P059F & P069E; radiator air baffle replacement.
PI0492..........Intermittent trunk inoperative: DTC B3618 (rear license-plate lamp wire harness).
PI0552..........DTC P0171; loose engine oil fill cap or dipstick.
PI0560..........Inside side door handle(s) not flush; replace inside handle stop bumpers, 4 doors.
PI0568..........Inadvertant horn, light, remote-start, lock/unlock (Contact Technical Assistance)
PI0572..........Coax repair vs. replacement.
PI0574..........Missing OnStar owner kit now incorporated into Owners Manual.
PI0578..........DTC P0300 - misfire diagnosis; check for conditions prior to replacement of parts.
PI0583..........Passenger PPS airbag detection fault; replace passenger seat mat with front airbag 'Passenger Presence Kit.'
PI0592..........Service Programming System (SPS) errors; follow tips before reprogramming.
PI0645A.........Knock/pop/noise from right-front strut; cutoff VIN C7239134.
PI0647..........Poor engine performance/DTC's set after engine replacement (swap reluctor ring from old engine).
PI0653..........Do NOT disassemble turbo assembly; send complete to WPC.
PI0663..........Loss of GPS signal, low fuel, XM volume, audio button functions, not able to set clock, factory settings option doesn't work.
PI0673..........Noisy A/C compressor when not "on" (not operating).
PI0675A.........No Trouble Found (NTF) information on turbochargers returned to WPC; oil & coolant leaks; check oil-feed/oil-return pipes.
PI0714..........HVAC blows cold air when set to warm; reprogram HVAC module.
PI0715..........Engine rattles/knock noise; loose or broken crankshaft pulley bolt and/or flywheel bolt; manual transmission with RPO: MF3, MZ0, M26, MZ4.
PI0721B.........Coolant Leak at thermostat-to-head mating surface; check for rolled seals; replace seals only.
PI0725..........Normal engine cylinder bore marks.
PI0726..........Chipping paint on lower-leading edge of quarter-panel behind rear door (03-May-12).
PI0737..........Rear doors intermittently not opening from inside; Electric Child Lock (ECL) LED flashing; handles must to released when ECL button is pressed.
PI0740..........Cruze Coolant Odor; vapor leak thru hood to plenum seal (old PIP5005).
PI0758A.........Speedometer jumps when accelerating or decelerating accompanied by sudden increase in radio volume when speed-compensation feature is enabled; reprogram the ECM with latest calibration.
PI0762D.........Coolant Leak at Water Pump; replace water pump & gasket, replace engine mount bolts.
PI0769..........Replace broken all-weather floor mat.
PI0785A.........DTC C027B, low brake pedal after master cylinder repairs; replace master cylinder O-ring seal.
PI0791..........Accessory cruise-control inoperative on vehicles without steering-wheel controls; replace steering wheel coil.
PI0809..........Whistle/whine noise at highway speed coming from front windshield; seal windshield lace(?) to vehicle body.
PI0850..........Whistle noise from engine compartment, rough idle and/or DTC P0171 set.
PI0851..........When servicing a turbocharger unit: (a) update ECM to latest calibrations, (b) check oil feed pipe for blockage, and (c) educate customer on cooling fan operation changes.
PI0855C.........Check A/C gas pressures via ECM codes.
PI0867..........Intermittent engine no crank, intermittent exhaust Camshaft Position (CMP) sensor signal.
PI0886..........Electronic Power Steering System (EPSS): squeak noise, whine or sticking while turning.
PI0887B.........Pulsing/rotational noise from vehicle right-rear during braking; replace right-rear drum with P/N 13435981 & install new shoe kit.
PI0907..........CEL on with DTC P1101 code set; check throttle position angle with GDS2.
PI0923..........Updated timing-belt replacement procedure in SI; replace idler-pully, belt-tensioner and timing belt [1.8L engine] when performing a maintenance repair.
PI0924..........Intermittent unwanted trunk opening while vehicle is parked; install "2-Shot" trunk relay per PI.
PI0935B.........Odor from HVAC system with temp control on High Heat and engine at operating temperture; verify that odor is not coolant per PI0740; order part from CCA warehouse.
PI0957..........Use oil dye for diagnosis of front cover oil leak.
PI1041A.........Water Pump Replacement, LUJ/LUV engines; seal weep vs. leak.
PI1052..........Hesitation at high ambient remperature conditions with NO DTCs set; update ECM programming; 2013 Cruze only.
PI1114..........2013-2014 Cruze: Radio locks up/resets; update radio software via Radio SPS Programming.


PIC5598G........Replacement of NJ1 power steering powerpack (module) per TSB-344645 (NHSTA #10044235).
PIC5604B........TPMS relearn problems.
PIC5650.........Security Light ON intermittently/Start Stall/No Crank (14-May-2012)
PIE0197B........Manual Transmission Shifter Lever (10-Jul-2012); "root cause" investigation only.
PIP4977A........Diagnostic Tip - Information regarding oil flow and oil restrictor orifice in engine block deck.
PIP5005.........Cruze Coolant Odor.
PIP5025.........Excessive Oil Consumption test procedures.
PIP5036D........Possible Oil Consumption With Cracked Piston Or Pistons (25-Jun-2012).
PIP5050B........Vibration in 4th gear only while lugging engine (RPO: MF3, MR5, MZ0, MZ4).
..


abbreviations:
ABS = Anti-lock Brake System.
BAS = Brake Actuator Sensor.
BCM = Body Control Module.
CCA = Customer Care & Aftersales.
CEL = Check Engine Light.
DIC = Driver Information Center.
DTC = Diagnostic Trouble Code.
ECL = Electric Child Lock.
ECM = Engine Control Module.
MIL = Malfunction Indicator Lamp.
OAT = Outside Air Temperature.
PPS = Passenger Presence Sensor.
RVC = Regulated Voltage Control.
SCR = Selective Catalyst Reduction.
SRS = Safety Restraint System.
PDI = Pre-Delivery Inspection.
TCM = Transmission Control Module.
TSB = Technical Service Bulletin.
PI_ = Preliminary Information (general)
PIC = Preliminary Information, Car.
PIE = Preliminary Information, Engineering.
PIP = Preliminary Information, Powertrain.
PIT = Preliminary Information, Truck.
PPP = Preliminary Information, Performance Parts.
WPC = Warranty Parts Center.
EBCM = Electronic Brake Control Module.
EPSS = Electronic Power Steering System.

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1971 Dodge Charger 318 3A
1970˝ Plymouth AAR 'Cuda 340/6BBL 4M
1968 Dodge Charger 383 3A
1967 Plymouth Barracuda Formula·S 383 4M
1965 Plymouth Barracuda Formula·S 273 4M

Last edited by 70AARCUDA; 01-14-2014 at 02:46 PM. Reason: updated: 14-Jan-2014
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Old 07-22-2011, 12:01 AM   #2
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thanks CUDA!
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Old 09-29-2011, 01:48 PM   #3
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has anyone had condenser go out in their car
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Old 09-29-2011, 03:46 PM   #4
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Not on our 2011 Cruze LTZ at 10,000 miles.
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2009 Pontiac Vibe 1.8L (2ZR-FE) 4A
2004 Pontiac Vibe 1.8L (1ZZ-FE) 4A

1971 Dodge Charger 318 3A
1970˝ Plymouth AAR 'Cuda 340/6BBL 4M
1968 Dodge Charger 383 3A
1967 Plymouth Barracuda Formula·S 383 4M
1965 Plymouth Barracuda Formula·S 273 4M
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Old 09-30-2011, 09:27 AM   #5
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Quote:
Originally Posted by norm2 View Post
has anyone had condenser go out in their car
AC condenser?
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Old 09-30-2011, 03:43 PM   #6
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Yes, there have been "punctured" AC condensers due to rock/stone damage, which apparently should not be happening.

GM is aware; see PI0461 in listing above.
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2014 Toyota Prius 1.8L (2ZR-FXE) eCVT <--new!
2009 Pontiac Vibe 1.8L (2ZR-FE) 4A
2004 Pontiac Vibe 1.8L (1ZZ-FE) 4A

1971 Dodge Charger 318 3A
1970˝ Plymouth AAR 'Cuda 340/6BBL 4M
1968 Dodge Charger 383 3A
1967 Plymouth Barracuda Formula·S 383 4M
1965 Plymouth Barracuda Formula·S 273 4M
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Old 10-04-2011, 06:47 PM   #7
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...a "second-opinion" TSB website worth looking through too:

http://www.chevroletproblems.com/tsbs/Cruze/2011/
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2014 Toyota Prius 1.8L (2ZR-FXE) eCVT <--new!
2009 Pontiac Vibe 1.8L (2ZR-FE) 4A
2004 Pontiac Vibe 1.8L (1ZZ-FE) 4A

1971 Dodge Charger 318 3A
1970˝ Plymouth AAR 'Cuda 340/6BBL 4M
1968 Dodge Charger 383 3A
1967 Plymouth Barracuda Formula·S 383 4M
1965 Plymouth Barracuda Formula·S 273 4M

Last edited by 70AARCUDA; 12-03-2011 at 10:45 PM.
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Old 12-07-2011, 08:33 PM   #8
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thanks for the list of tsb. this really helps me a lot. well before i sent my vehicle to the auto repair shops, i review first the tsb to know what the focus of the repair.

Last edited by arnoldschris; 08-27-2013 at 08:56 PM.
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Old 12-08-2011, 03:02 PM   #9
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Quote:
Originally Posted by arnoldschris View Post
thanks for the list of tsb. this really helps me a lot. well before i sent my vehicle to the auto repair shops, i review first the tsb to know what the focus of the repair.
...that's what it is for, to provide information to the owners.
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2014 Toyota Prius 1.8L (2ZR-FXE) eCVT <--new!
2009 Pontiac Vibe 1.8L (2ZR-FE) 4A
2004 Pontiac Vibe 1.8L (1ZZ-FE) 4A

1971 Dodge Charger 318 3A
1970˝ Plymouth AAR 'Cuda 340/6BBL 4M
1968 Dodge Charger 383 3A
1967 Plymouth Barracuda Formula·S 383 4M
1965 Plymouth Barracuda Formula·S 273 4M
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Old 12-12-2011, 04:30 PM   #10
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Quote:
Originally Posted by 70AARCUDA View Post
...that's what it is for, to provide information to the owners.
lord knows the dealer hardly knows what's going on half the time!
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